ARTIFICIAL INTELLIGENCE (NLP) CHAT BOTS TO HELP YOUR BUSINESS

ARTIFICIAL INTELLIGENCE (NLP) CHAT BOTS TO HELP YOUR BUSINESS?

1. Artificial Intelligence Cognitive Virtual Agents 24/7 handling many repeated queries, tasks
2. Move enterprise customers in automated conversation capable channels
3. Efficient strategy to manage leads
4. Understands Natural Languages, Sentiment Analysis, Handoff to human agents
5. Increase customer satisfaction, increase efficiency, decrease support expenses
6. Integrated with ServiceNow, Sales Force (SFDC), Spae CRM (IOP’s own CRM)
7. Easy Integration with other systems in the company for automation

What is AI chat Bot (Agent)?

Technologies

• Pythons
• Node.js
• Microsoft Bot Framework
• Telegram 2.0 API
• LUIS.ai (Cortana)

Applications

• Facebook
• Telegram
• Skype
• Slack
• Twilio